Josh Palacios
Lead Technician
About
Joshua Palacios is a seasoned restoration professional with approximately 10 years of industry experience. Throughout his career, he has advanced from hands-on fieldwork into leadership positions, including roles as a Lead Technician and Project Manager. This well-rounded background has given him a strong understanding of the restoration process—from evaluating damage and coordinating field operations to managing project documentation, developing estimates, and communicating with customers.
Joshua is knowledgeable in Xactimate and recently earned his fifth industry certification, reflecting his continued commitment to professional development and mastering his craft. His combination of technical knowledge, field experience, and project-management expertise allows him to approach each assignment with confidence, practical insight, and a clear focus on delivering quality results.
Outside of work, Joshua is deeply family-oriented. He enjoys spending time with his loved ones, playing video games, and building his Pokémon card collection.